Patient Communications

Patient Communication Templates

Pre-written, professionally crafted email and text templates for every stage of the implant patient journey. Personalize with one click, copy, and send.

Appointment Confirmation — Implant Consultation

Appointment Reminders Email Send immediately after scheduling

24-Hour Appointment Reminder — Text Message

Appointment Reminders Text / SMS Send 24 hours before appointment

Pre-Surgery Preparation Instructions

Appointment Reminders Email Send 3 days before surgery

Day 1 Post-Op Check-In — Text Message

Post-Op Check-Ins Text / SMS Send evening of surgery day

Day 3 Post-Op Check-In — Text Message

Post-Op Check-Ins Text / SMS Send 3 days after surgery

1-Week Post-Op Follow-Up — Email

Post-Op Check-Ins Email Send 7 days after surgery

3-Month Implant Maintenance Recall

Recall Notices Email Send 2 weeks before 3-month recall is due

Overdue Recall — Friendly Text Reminder

Recall Notices Text / SMS Send when patient is 2+ weeks overdue

Annual Comprehensive Implant Exam

Recall Notices Email Send 3 weeks before annual exam is due

Post-Consultation Follow-Up — Undecided Patient

Treatment Follow-Ups Email Send 2-3 days after initial consultation

Prosthesis Delivery Congratulations

Treatment Follow-Ups Email Send 1 day after final prosthesis delivery

Osseointegration Progress Check-In

Treatment Follow-Ups Text / SMS Send 6 weeks after implant placement

Insurance Pre-Authorization Submitted

Financial / Insurance Email Send after submitting pre-authorization

Financing Options Available — Text

Financial / Insurance Text / SMS Send after consultation if patient expressed cost concerns

Welcome to Our Implant Program

Welcome & Onboarding Email Send immediately after patient decides to proceed

Referral Thank You

Welcome & Onboarding Email Send when a patient refers someone new

16

Total Templates

10

Email Templates

6

Text Templates

6

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