Patient Communications
Patient Communication Templates
Pre-written, professionally crafted email and text templates for every stage of the implant patient journey. Personalize with one click, copy, and send.
Appointment Confirmation — Implant Consultation
Appointment Reminders Email Send immediately after scheduling
24-Hour Appointment Reminder — Text Message
Appointment Reminders Text / SMS Send 24 hours before appointment
Pre-Surgery Preparation Instructions
Appointment Reminders Email Send 3 days before surgery
Day 1 Post-Op Check-In — Text Message
Post-Op Check-Ins Text / SMS Send evening of surgery day
Day 3 Post-Op Check-In — Text Message
Post-Op Check-Ins Text / SMS Send 3 days after surgery
1-Week Post-Op Follow-Up — Email
Post-Op Check-Ins Email Send 7 days after surgery
3-Month Implant Maintenance Recall
Recall Notices Email Send 2 weeks before 3-month recall is due
Overdue Recall — Friendly Text Reminder
Recall Notices Text / SMS Send when patient is 2+ weeks overdue
Annual Comprehensive Implant Exam
Recall Notices Email Send 3 weeks before annual exam is due
Post-Consultation Follow-Up — Undecided Patient
Treatment Follow-Ups Email Send 2-3 days after initial consultation
Prosthesis Delivery Congratulations
Treatment Follow-Ups Email Send 1 day after final prosthesis delivery
Osseointegration Progress Check-In
Treatment Follow-Ups Text / SMS Send 6 weeks after implant placement
Insurance Pre-Authorization Submitted
Financial / Insurance Email Send after submitting pre-authorization
Financing Options Available — Text
Financial / Insurance Text / SMS Send after consultation if patient expressed cost concerns
Welcome to Our Implant Program
Welcome & Onboarding Email Send immediately after patient decides to proceed
Referral Thank You
Welcome & Onboarding Email Send when a patient refers someone new
16
Total Templates
10
Email Templates
6
Text Templates
6
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